Adora AI – Terms of Service

Effective: November 1, 2025

Introduction & Acceptance

Welcome to Adora AI ("Adora", "we", "our", "us").

These Terms of Service ("Terms") govern your access to and use of Adora AI's web and mobile applications, AI models, and related services (the "Services").

By using Adora AI, you agree to these Terms. If you don't agree, please don't use our Services. For businesses: If you're using Adora through your employer or organization, these Terms apply to your individual use. Your organization may have separate agreements with us that govern enterprise features and data handling.

1. Who Can Use Adora AI

1.1 Age & Eligibility

You must be at least 18 years old to use Adora AI. If you're under 18, you'll need permission from a parent or guardian.

1.2 Account Registration

To access most features, you'll need to create an account with:

A valid email address
A secure password
Payment information (for paid plans)

You're responsible for:

Keeping your login credentials secure
All activity under your account
Notifying us immediately at security@adoraos.com if your account is compromised

1.3 Using Adora on Behalf of an Organization

If you're creating an account with a work email or on behalf of a company:

You represent that you have authority to bind that organization to these Terms
Your organization may be able to control or access your account
Your organization's policies may impose additional restrictions

2. What Adora AI Does

2.1 The Platform

Adora AI is an AI operating system that gives you unified access to up to 160 AI models from leading providers. You can:

Submit prompts and get AI-generated responses
Upload and analyze documents, images, and files
Create and organize conversations
Access our services via web and mobile apps
Use workflow automation tools

2.2 Third-Party AI Models

Adora aggregates models from providers like OpenAI, Anthropic, Google, Meta, and others. Each model provider has:

Its own content policies and usage restrictions
Rate limits and availability constraints
Separate terms that we pass through to you

You agree to comply with those third-party terms. Attempting to bypass model-level restrictions violates these Terms.

2.3 Corporate Accounts

If you create an account using a work email (e.g., yourname@company.com):

Your employer may be able to add your account to their business account with us
If that happens, we'll notify you so you can help transfer your account
Your employer's administrator will then be able to control your account, including accessing your content

3. What You Can and Cannot Do

3.1 Your License to Use Adora

We grant you a limited, non-exclusive, non-transferable, revocable license to use Adora AI for lawful purposes in accordance with these Terms.

3.2 Restrictions

You may not:

Reverse-engineer, decompile, or extract source code or model weights
Circumvent security measures, rate limits, or content filters
Use automated tools (bots, scrapers) without our permission
Resell or redistribute Adora AI
Build a competing product using our Services
Use the Services for any illegal, harmful, or abusive activity

For detailed restrictions, see our Acceptable Usage Policy at adoraos.com/legal/aup.

3.3 High-Risk Use Cases

Adora AI is not a substitute for professional advice. You may not rely on Adora outputs as:

Legal advice (we don't create attorney-client relationships)
Financial or investment advice
Medical diagnosis or treatment
Safety-critical systems (aviation, autonomous vehicles, emergency response)

If you use Adora in regulated industries (legal, finance, healthcare):

You must maintain human oversight
You're responsible for compliance with industry regulations
You must validate outputs before relying on them for important decisions

4. Content & Intellectual Property

4.1 Your Content

"Content" means:

Inputs: prompts, uploads, files you provide
Outputs: AI-generated responses based on your Inputs

You retain ownership of your Content. As between you and Adora, and to the extent permitted by law:

You retain your rights in Inputs
You own the Outputs
We assign to you all our right, title, and interest in Outputs

4.2 Our License to Your Content

To operate the Services, you grant us a limited license to:

Store, process, and transmit your Content
Use your Content solely to provide and improve the Services
Comply with applicable law

Important:

For free/individual users: Before we ever use your data we will always ask you to opt in. You can opt in to let us use your Content to improve AI safety and performance. This is optional and you can opt out anytime.
For enterprise customers: We will never use your Content to train models without your explicit written consent.

See our Privacy Policy for details: adoraos.com/legal/privacy

4.3 Similarity of Content

AI models may generate similar outputs for different users. Our ownership assignment to you doesn't extend to other users' outputs or third-party content.

4.4 Adora's IP

We (and our licensors) own all rights to:

The Adora platform, software, and technology
Our branding, trademarks, and documentation
Aggregated, anonymized usage data

5. AI Output Disclaimers

5.1 Outputs May Not Be Accurate

AI-generated content can be:

Incorrect, incomplete, or outdated
Biased or inconsistent
"Hallucinated" (plausible-sounding but false)

You should not rely on Outputs as a sole source of truth or factual information, or as a substitute for professional advice.

5.2 Your Responsibility

Before using or sharing Outputs, you must:

Evaluate them for accuracy and appropriateness
Use human review for important decisions
Not use Outputs in ways that could have legal or material impact on people (credit decisions, employment, housing, medical care, etc.) without proper validation

5.3 No Professional Relationships

Using Adora AI does not create:

An attorney-client relationship
A financial advisor relationship
A doctor-patient relationship
Any other professional advisory relationship

6. Third-Party Services & Integrations

6.1 External Providers

When you use third-party AI models or services through Adora:

Those providers' terms and privacy policies apply
We're not responsible for their actions or content
They may process your data according to their own policies

6.2 User-Enabled Integrations

If you connect third-party tools (Google Drive, Slack, etc.):

You authorize data exchange between Adora and those services
Those services' terms apply
You can revoke access anytime in your account settings

7. Payment & Billing

7.1 Subscription Plans

We offer:

Free tier (with usage limits)
Paid plans (monthly or annual)
Enterprise plans (custom pricing)

7.2 Automatic Renewal

By providing payment information, you authorize us to automatically charge you on each renewal date until you cancel.

7.3 Cancellation & Refunds

You can cancel anytime through your account settings
Cancellations take effect at the end of your current billing period
Payments are non-refundable, except where required by law
You keep access until the end of your paid period

7.4 Price Changes

We may change prices with 30 days' advance notice. Changes apply to your next renewal.

7.5 Taxes

You're responsible for all applicable taxes, unless we're legally required to collect them.

8. Suspension & Termination

8.1 You Can Leave Anytime

Delete your account through Account Settings or email support@adoraos.com. We'll delete your data according to our Privacy Policy.

8.2 We Can Suspend or Terminate Your Account If:

You violate these Terms or our Usage Policy
Your account is involved in illegal or harmful activity
You fail to pay amounts owed
We're required to by law

We'll try to give you notice when possible, except in emergencies.

8.3 What Happens After Termination

Your access ends immediately
Outstanding fees remain due
We delete your data per our retention policies

9. Disclaimers & Liability Limits

9.1 "AS IS" Services

ADORA AI IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We don't guarantee that the Services will be:

Uninterrupted, error-free, or secure
Accurate, complete, or reliable
Free from bugs or viruses

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: We're not liable for:

Indirect, incidental, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Damages from reliance on AI outputs
Third-party actions or content
Service interruptions or security breaches

Our total liability is limited to the greater of:

$100, or
The amount you paid us in the past 12 months

Exceptions: These limits don't apply to our data protection obligations, gross negligence, willful misconduct, or liability that can't be limited by law.

10. Indemnification

You agree to defend and hold us harmless from claims arising from:

Your use of the Services
Your violation of these Terms
Content you upload or create
Your violation of someone else's rights
Your failure to comply with applicable laws

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by Texas law, without regard to conflict of law principles.

11.2 Informal Resolution First

Before filing any legal claim, we both agree to try to resolve disputes informally. Send us notice through privacy@adoraos.com. We'll send you notice via email. If we can't resolve things within 60 days, either of us can proceed to arbitration.

11.3 Arbitration

YOU AND ADORA AGREE TO RESOLVE DISPUTES THROUGH BINDING ARBITRATION, NOT COURT TRIALS.

Arbitration will be conducted through JAMS (Judicial Arbitration and Mediation Services) under their Streamlined Arbitration Rules, in Dallas County, Texas.

Exceptions: You can bring individual claims in small claims court, and either party can seek injunctive relief to stop unauthorized use or IP infringement.

11.4 No Class Actions

You and Adora agree to bring disputes only on an individual basis. Class actions, class arbitrations, and representative actions are prohibited. You waive the right to participate in any class or representative proceeding.

11.5 Opt-Out of Arbitration

You can opt out of arbitration within 30 days of account creation by emailing privacy@adoraos.com with "Arbitration Opt-Out" in the subject line.

12. General Terms

12.1 Changes to These Terms

We may update these Terms from time to time. We'll give you 30 days' notice of material changes via email or in-app notification. Continued use after the effective date means you accept the updated Terms.

If you don't agree, stop using Adora and delete your account.

12.2 Entire Agreement

These Terms (together with our Privacy Policy and Usage Policy) are the complete agreement between you and Adora.

12.3 Assignment

You can't transfer these Terms without our consent. We can assign them to an affiliate or as part of a merger or acquisition.

12.4 Severability

If any provision is unenforceable, the rest of these Terms remain in effect.

12.5 No Waiver

Our failure to enforce any provision doesn't waive our right to do so later.

12.6 Force Majeure

We're not liable for delays or failures caused by events beyond our reasonable control (natural disasters, pandemics, cyberattacks, government actions, etc.).

13. Contact Us

If you have questions about these Terms, our Privacy Policy, or the Services, please contact us:

General Support & Enterprise: support@adoraos.com
Privacy & Legal: privacy@adoraos.com
Security Issues: security@adoraos.com

Mailing Address:

Adora AI

2100 N Greenville Ave, Suite 500

Richardson, TX 75082

Acknowledgment

By using Adora AI, you acknowledge that:

You've read and understood these Terms
You agree to comply with these Terms and our policies
AI outputs may contain errors and require verification
You're responsible for how you use Adora and its outputs

Thank you for trusting Adora AI. We're committed to building AI systems worthy of that trust.