Adora AI – Cookie Policy

Effective Date: November 1, 2025

Introduction

This Cookie Policy explains how Adora AI ("Adora," "we," "our," "us") uses cookies and similar technologies when you visit adoraos.com or use our web or mobile applications ("Services").

Our commitment:

Your data is safe.
Your enterprise information is never exposed through cookies.
Your AI activity is never used for advertising, profiling, or training without explicit consent.

For details on how we handle personal data, see our Privacy Policy.

1. What Are Cookies and Similar Technologies?

We use the term "cookies" to include:

Cookies: small text files stored by your browser
Local Storage & Session Storage: preference and session data
Pixels/Web Beacons: service reliability and email-open measurements
SDKs: mobile diagnostics
Device Identifiers: non-personal app-level identifiers

These technologies help us deliver secure, reliable, and personalized experiences.

2. Who Sets Cookies?

First-Party Cookies (Set by Adora)

Used for:

Authentication
Session continuity
Security and fraud prevention
Performance and stability
User preference storage

We do not use first-party cookies for advertising or cross-site tracking.

Third-Party Cookies (Trusted Providers Only)

Certain services essential to our platform may set cookies. The authoritative list is below:

Stripe

Purpose: Payment processing & fraud protection
Policy: Stripe Cookie Policy

Google Analytics

Purpose: Optional analytics
Policy: Google Privacy & Terms

Vercel Analytics

Purpose: Optional performance monitoring
Policy: Vercel Analytics Privacy

AI model providers (OpenAI, Anthropic, Google, Meta, etc.) never set cookies. All model interactions occur server-to-server inside Adora AI OS's secure backend.

3. How We Use Cookies

A. Essential Cookies (Always Active)

Required for secure operation and cannot be disabled. Used for:

Account login and session integrity
Security & CSRF protection
Fraud detection
Service reliability

B. Analytics Cookies (Optional)

Help improve performance, reliability, and usability.

Data collected is aggregated and anonymized.

C. Functional Cookies (Optional)

Improve user experience by remembering:

Theme
Language
Layout preferences
Model selections

D. Marketing Cookies

Adora AI does not use any marketing, retargeting, or advertising cookies.

4. Cookies We Do NOT Use

No behavioral advertising cookies
No cross-site tracking
No profiling
No AI training via cookies
No AI-model cookies
No sale or "sharing" of cookie data

5. Enterprise Data Isolation & Security

Enterprise data is never stored in cookies.

Includes: prompts, files, documents, AI outputs, embeddings, internal company data.

Adora AI OS operates a zero-trust, fully isolated, encrypted environment:

Cookies contain no sensitive or decryptable content
All enterprise data is processed server-side
TLS 1.3 for data in transit; AES-256 for data at rest
Analytics systems never access prompts or internal files
AI providers receive only minimal payload via secure backend channels

6. Managing Cookie Preferences

Cookie Settings Panel

adoraos.com/cookie-settings

Browser Controls

Supported by modern browsers.

Mobile Settings

Manage app analytics & advertising IDs within device settings.

Do Not Track (DNT)

Automatically disables optional cookies.

Global Privacy Control (GPC)

Honored where legally required.

7. Cookie Duration

We set appropriate expiration times based on cookie purpose and necessity:

Essential Cookies (Session)

Duration: Until browser closes
Purpose: Login state and security

Essential Cookies (Persistent)

Duration: 30–90 days
Purpose: Account preferences and security tokens

Analytics Cookies

Duration: Up to 2 years
Purpose: Performance monitoring

Functional Cookies

Duration: Up to 1 year
Purpose: User preferences and settings

Marketing Cookies

Duration: Not used
Purpose: Adora AI does not use marketing cookies

8. International Data Transfers

Where necessary, we rely on SCCs, DPAs, and equivalent safeguards.

9. Your Rights

Contact privacy@adoraos.com to exercise privacy rights.

10. Children's Privacy

Not intended for individuals under 18.

11. Changes to This Cookie Policy

Material updates will be communicated via email, in-app notices, or website banners.

12. Contact Us

General Support: support@adoraos.com
Privacy & Legal: privacy@adoraos.com
Security Issues: security@adoraos.com

Mailing Address:

Adora AI

2100 N Greenville Ave, Suite 500

Richardson, TX 75082

United States